Privacy Policy for QuailDot.com
Last Updated: 20-12-2024

QuailDot ("we," "us," or "our") operates the website quaildot.com (the "Service"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our appointment booking platform. By accessing or using the Service, you agree to the terms of this policy.


1. Information We Collect
We collect the following types of information:

A. Personal Information

Contact Details: Name, email address, phone number.
Appointment Details: Date, time, service type, and any notes you provide.
Account Information: Username, password (stored securely), and profile preferences.
Payment Information: Credit/debit card details (processed securely via third-party payment gateways like Stripe/PayPal; we do not store full card numbers).
B. Technical & Usage Data

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent, clicks, and referral URLs (via cookies and analytics tools like Google Analytics).
C. Cookies
We use cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings in your browser.


2. How We Use Your Information
We use your data to:

Process and manage appointments.
Send booking confirmations, reminders, and updates.
Improve our Service, features, and customer support.
Secure transactions and prevent fraud.
Comply with legal obligations.

3. Data Sharing & Disclosure
We do not sell your personal information. We may share data with:

Service Providers: Payment processors, email service providers, and IT infrastructure partners (under strict confidentiality agreements).
Legal Compliance: To comply with laws, court orders, or government requests.
Business Transfers: In case of mergers, acquisitions, or asset sales (users will be notified).

4. Data Security
We implement industry-standard measures to protect your data:

Encryption: SSL/TLS for data transmission.
Access Controls: Limited to authorized personnel only.
Regular Audits: To identify and address vulnerabilities.
Note: No method of online transmission or storage is 100% secure. We cannot guarantee absolute security.


5. Your Rights
Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict or object to data processing.
Data portability (receive a copy of your data).
To exercise these rights, contact us at [privacy@quaildot.com].


6. Third-Party Links
Our Service may link to external sites (e.g., social media, payment gateways). We are not responsible for their privacy practices. Review their policies separately.


7. Data Retention
We retain your data only as long as necessary to:

Fulfill the purposes in this policy.
Comply with legal or accounting requirements.

8. Children’s Privacy
Our Service is not intended for users under 13 (or 16 under GDPR). We do not knowingly collect data from minors.


9. Updates to This Policy
We may update this policy periodically. Changes will be posted here, with the "Last Updated" date revised. Material changes will be notified via email or in-app alerts.


10. Contact Us
For questions, requests, or concerns about this Privacy Policy, contact:

Email: support@quaildot.com