Refund Policy for QuailDot.com
Last Updated: 30-02-2025

At QuailDot ("we," "us," or "our"), we strive to provide a seamless experience for users of our appointment booking platform, quaildot.com. This Refund Policy outlines our guidelines for refunds and cancellations.


1. Free Plan Services
No Charges, No Refunds:
Our core appointment booking features are currently offered under a free plan with no associated costs. Since no payment is collected for these services, refunds do not apply.

2. Paid Services (If Applicable)
*[Include this section if you plan to offer premium/paid features in the future.]*

Non-Refundable Payments:
If you purchase premium features or paid plans (e.g., advanced scheduling tools, priority support), all payments are final and non-refundable, except as required by law.
Exceptions:
Refunds may be granted only in the following cases:

Technical errors caused by our platform that prevent you from using the paid service.
Legal obligations under your jurisdiction (e.g., consumer protection laws).

3. Third-Party Service Providers
Independent Refund Policies:
If you book appointments with third-party service providers (e.g., doctors, consultants) through QuailDot, their cancellation/refund policies apply. We are not responsible for disputes between users and providers.

4. How to Request a Refund (For Exceptions)
If you believe you qualify for a refund under the exceptions above:

Contact us at support@quaildot.com within 7 days of the issue.
Provide details of the problem and supporting evidence (e.g., screenshots, Video Screen Recording).
We will review your request and respond within 5 business days.

5. Changes to This Policy
We may update this Refund Policy as our services evolve. Changes will be posted here, and the "Last Updated" date will reflect revisions.


6. Contact Us
For questions about refunds or cancellations, contact:

Email: support@quaildot.com